Defence Industries Training and Research InstituteJournal of Improvement Management2251-89917420131222Proposing an Approach for Enhancing Organizational Agility Using Fuzzy Quality Function Deployment Technique - A Case StudyProposing an Approach for Enhancing Organizational Agility Using Fuzzy Quality Function Deployment Technique - A Case Study52242830FABehnamMolaviMSc in Industrial Engineering, Faculty of Engineering, Islamic Azad University Najafabad Branch, Najafabad, Iran.FarshidGhanbarpourMSc in Executive Master of Business Administration.RezaAnsariAssistant Professor, Faculty of Administrative Sciences and Economics, University of Isfahan, Isfahan, Iran.MajidEsmaelianAssistant Professor, Faculty of Administrative Sciences and Economics, University of Isfahan, Isfahan, iran.Journal ArticleAgility is perceived as the dominant competitive vehicle for all organizations in an uncertain and ever-changing business environment. Due to the existence of different working environments in different organizations, their strategic needs differ; therefore, in order to reach the high level of agility, they need to alignment their capabilities and Providers of agility with their environmental needs. This study is thus set to presents a new approach to agility improvement by making use of quality function development technique and implementing two houses of quality. To this end in the first phase, the main drivers of the enhancing organizational agility were identified. In the second and third phases of the study, the major capabilities and Providers to overcome agility driver were distinguished respectively. The present study has been conducted in one of the manufacturing departments and the findings suggest that IT and technology management play a more crucial role in improving organizational agility than other factors.Agility is perceived as the dominant competitive vehicle for all organizations in an uncertain and ever-changing business environment. Due to the existence of different working environments in different organizations, their strategic needs differ; therefore, in order to reach the high level of agility, they need to alignment their capabilities and Providers of agility with their environmental needs. This study is thus set to presents a new approach to agility improvement by making use of quality function development technique and implementing two houses of quality. To this end in the first phase, the main drivers of the enhancing organizational agility were identified. In the second and third phases of the study, the major capabilities and Providers to overcome agility driver were distinguished respectively. The present study has been conducted in one of the manufacturing departments and the findings suggest that IT and technology management play a more crucial role in improving organizational agility than other factors.https://www.behboodmodiriat.ir/article_42830_d40bdee0fd721835b35fd121261946f9.pdfDefence Industries Training and Research InstituteJournal of Improvement Management2251-89917420131222Formulating and Evaluating of Strategies by Using a Hybrid SWOT and Fuzzy ANP Approach: A Case Study for Communication Services IndustryFormulating and Evaluating of Strategies by Using a Hybrid SWOT and Fuzzy ANP Approach: A Case Study for Communication Services Industry234442831FAMasoodKasaeiAssistant Professor, Faculty of Management and Accounting, Shahid Beheshti University, Tehran, Iran.MajidAdeliMSc student of Industrial Management, Faculty of Management and Accounting, Shahid Beheshti University, Tehran, Iran.AlirezaAhmadiMSc student of Industrial Management, Faculty of Management and Accounting, Shahid Beheshti University, Tehran, Iran.Journal Article20170205SWOT analysis is one of the most important tools for decision makers in the process of strategic management. This tool enables managers to identify internal and external factors affecting organizational strategy, so this analysis is a good tool for strategy formulation. SWOT analysis has shortcomings as well. It is not able to assess interdependencies among identified factors and only presents a list of qualitative factors and strategies. Researchers have developed different methods to quantify this technique but these methods have shortcomings. In this paper we have developed a fuzzy method for weighting formulated strategies. With this method, the ambiguity of the views of decision makers are considered in the model we have used FANP tecnique for taking interdependencies among factors and internal interdependencies of factors into account. The results of our technique are more accurate and realistic than other common methods like AHP because of considering interrelationships and uncertainty. Finally, the proposed model was tested in a case study of a communication services industry and the strategies were formulated and ranked.SWOT analysis is one of the most important tools for decision makers in the process of strategic management. This tool enables managers to identify internal and external factors affecting organizational strategy, so this analysis is a good tool for strategy formulation. SWOT analysis has shortcomings as well. It is not able to assess interdependencies among identified factors and only presents a list of qualitative factors and strategies. Researchers have developed different methods to quantify this technique but these methods have shortcomings. In this paper we have developed a fuzzy method for weighting formulated strategies. With this method, the ambiguity of the views of decision makers are considered in the model we have used FANP tecnique for taking interdependencies among factors and internal interdependencies of factors into account. The results of our technique are more accurate and realistic than other common methods like AHP because of considering interrelationships and uncertainty. Finally, the proposed model was tested in a case study of a communication services industry and the strategies were formulated and ranked.https://www.behboodmodiriat.ir/article_42831_58d0b25a4e5540780489a7cc79718ab3.pdfDefence Industries Training and Research InstituteJournal of Improvement Management2251-89917420131222Design and Development of Assessment Model for Strategy Management with System Approach Based on Structural Equation Modeling (SEM)Design and Development of Assessment Model for Strategy Management with System Approach Based on Structural Equation Modeling (SEM)456542832FAMahdiAkbariPhD candidate of business Management, Payame Noor University, Tehran, Iran.AlirezaAli AhmadiAssociate Professor, Faculty of Industrial Management, Iran University of Science and Technology, Tehran, Iran.Mohammad AliKeshavarzMSC in Industrial Management, Faculty of Management and Accounting, Allameh Tabataba’i University, Tehran, Iran.Journal Article20170205Because of the flexibility and quick response against changing environment, better use of human resources and their knowledge and make better decisions are necessary for the success of small and medium sized businesses. Thus implementing the knowledge management system with a dynamic approach has an important role in developing and progression of an organization. The results of research show that small and medium sized businesses have different approach for knowledge management in compare with large businesses. Use of network is an important specification of this kind of institute. Knowledge management can be shared in this network.
On the other hand to gain a competitive advantage is a key asset in todays’ trade. In this regards according to experts, open space among staff to explore opportunities is very importan. In this article previous items will be concerned and a dynamic approach model for implementing knowledge management in small and medium sized business will be discussed.Because of the flexibility and quick response against changing environment, better use of human resources and their knowledge and make better decisions are necessary for the success of small and medium sized businesses. Thus implementing the knowledge management system with a dynamic approach has an important role in developing and progression of an organization. The results of research show that small and medium sized businesses have different approach for knowledge management in compare with large businesses. Use of network is an important specification of this kind of institute. Knowledge management can be shared in this network.
On the other hand to gain a competitive advantage is a key asset in todays’ trade. In this regards according to experts, open space among staff to explore opportunities is very importan. In this article previous items will be concerned and a dynamic approach model for implementing knowledge management in small and medium sized business will be discussed.https://www.behboodmodiriat.ir/article_42832_794baf210c4725bbbbc089dffeb553bb.pdfDefence Industries Training and Research InstituteJournal of Improvement Management2251-89917420131222Evaluation and Ranking of Barriers to Industry Development and Providing Development Strategies in Sistan and BaluchestanEvaluation and Ranking of Barriers to Industry Development and Providing Development Strategies in Sistan and Baluchestan678242833FAAlirezaShahrakiAssistant Professor, Faculty of Engineering, University of Sistan and Baluchestan, Zahedan, Iran.Journal Article20170205This research tries to identify the barriers to industry development in Sistan and Baluchestan and rank them and then provide industry development strategies in Sistan and Baluchestan. The statistical population of the present research consists of all the planners and managers of industrial organizations, Ministry of Industry and Mines Department Office of Strategic Planning and Sanat O Madan Bank in Sistan and Baluchestan. Among them using simple sampling (197 people) 38 of the planners and 158 of expert managers from the mentioned organization, were selected as expert and knowledgeable in this field as sample. In order to analyze the collected data Chi-square and Friedman tests and SPSS was used. In this regard, the barriers are put into the four groups of financial and currency credit, technology, specialist human resources and the supply of raw materials. The barriers such as lack of support from strong financial centers including banks for manufacturer, problems related to entering advanced machines and technology, capital flight from the province, assigning facilities to non-specialist people, specialized labor flight from the province, and lack of incentives for investing in the province are among the most important barriers to industrial development; and strategies are provided to remove them.This research tries to identify the barriers to industry development in Sistan and Baluchestan and rank them and then provide industry development strategies in Sistan and Baluchestan. The statistical population of the present research consists of all the planners and managers of industrial organizations, Ministry of Industry and Mines Department Office of Strategic Planning and Sanat O Madan Bank in Sistan and Baluchestan. Among them using simple sampling (197 people) 38 of the planners and 158 of expert managers from the mentioned organization, were selected as expert and knowledgeable in this field as sample. In order to analyze the collected data Chi-square and Friedman tests and SPSS was used. In this regard, the barriers are put into the four groups of financial and currency credit, technology, specialist human resources and the supply of raw materials. The barriers such as lack of support from strong financial centers including banks for manufacturer, problems related to entering advanced machines and technology, capital flight from the province, assigning facilities to non-specialist people, specialized labor flight from the province, and lack of incentives for investing in the province are among the most important barriers to industrial development; and strategies are provided to remove them.https://www.behboodmodiriat.ir/article_42833_7e5c97f2b9aff7d8e16e0fdb0baa5135.pdfDefence Industries Training and Research InstituteJournal of Improvement Management2251-89917420131222Co-Creation Paradigm in High-Tech Industries: An Opportunity for Mutually Creating Value (A Study of Defense Industry)Co-Creation Paradigm in High-Tech Industries: An Opportunity for Mutually Creating Value (A Study of Defense Industry)8312142834FASeyyed RaminHashemiPhD candidate of Strategic Management, Faculty of Management andEconomics, Tarbiat Modares University, Tehran, Iran.Gholam RezaTavakoliAssistant Professor, Faculty of Management and Industrial Engineering, Malek Ashtar University of Technology, Tehran, Iran.Journal Article20170205Marketing moved from good-centered view -in which tangible results and discrete transactions are in center - to service-centered view in which intangibles, exchange processes and communications are in center. Customers and organizations spread their activities to each other and creating and exploiting value occur jointly and in the same time for each party. Co creation of value - active participation of customer in value creating activities of organization - is the key principle of this newfangled view. Participation Potential of Customers in different stages of high tech organization’s value chain is studied in this article. This study is based on survey in high tech industry and through a questionnaire that researchers design. This research shows that participation potential is high in almost every main stage of value chain and just in production stage is moderate. Current participation is low and difference between participation potential and current participation is significant.Marketing moved from good-centered view -in which tangible results and discrete transactions are in center - to service-centered view in which intangibles, exchange processes and communications are in center. Customers and organizations spread their activities to each other and creating and exploiting value occur jointly and in the same time for each party. Co creation of value - active participation of customer in value creating activities of organization - is the key principle of this newfangled view. Participation Potential of Customers in different stages of high tech organization’s value chain is studied in this article. This study is based on survey in high tech industry and through a questionnaire that researchers design. This research shows that participation potential is high in almost every main stage of value chain and just in production stage is moderate. Current participation is low and difference between participation potential and current participation is significant.https://www.behboodmodiriat.ir/article_42834_7e7bd5a0f24d768d84aff7ec4ebb04f6.pdfDefence Industries Training and Research InstituteJournal of Improvement Management2251-89917420131222The Role of Individual Factors in Innovation Success in Iran’s Defense IndustryThe Role of Individual Factors in Innovation Success in Iran’s Defense Industry12313842835FAFarhadNazarizadehPhD candidate of Futures Studies, Research Institute for Futures Studies, Imam Khomeini International University, Qazvin, Iran.MohammadMahdi-NejadnouriAssistant Professor, Faculty of Electrical and Computer Engineering, Malek Ashtar University of Technology, Tehran, Iran.Seyyed RezaHejaziAssistant Professor, Faculty of Entrepreneurship, University of Tehran, Tehran, Iran.Journal Article20170205 Innovation is a key factor in transition into the defense industries new era. Although, innovation success in defense industries depends on many factors. Previous studies have mentioned many factors contain of individual, organizational & environmental ones, which affect innovation success. Although all of these factors are important, some researcher emphasis on importance of organizational factors, while due to the technology based nature of defense industries, other researches emphasis on the importance of individual factors. In this study, after explaining innovation success dimensions and components, we identify individual influencing factors. Then with the help of 13 defense experts, we try to refine the factors according to the field. In the next step, by the means of surveying methods, we study individual factors impacts on radical and incremental innovation. Our research results show that seven of nine individual factors have a meaningful impact on innovation success, while the ranking and priority of these factors differ in radical and incremental innovation. In addition, according to this study, based on the importance, the three main component of innovation success in defense industries are opportunity creation for future wars, responding to army current needs, and gaining economical profits. Innovation is a key factor in transition into the defense industries new era. Although, innovation success in defense industries depends on many factors. Previous studies have mentioned many factors contain of individual, organizational & environmental ones, which affect innovation success. Although all of these factors are important, some researcher emphasis on importance of organizational factors, while due to the technology based nature of defense industries, other researches emphasis on the importance of individual factors. In this study, after explaining innovation success dimensions and components, we identify individual influencing factors. Then with the help of 13 defense experts, we try to refine the factors according to the field. In the next step, by the means of surveying methods, we study individual factors impacts on radical and incremental innovation. Our research results show that seven of nine individual factors have a meaningful impact on innovation success, while the ranking and priority of these factors differ in radical and incremental innovation. In addition, according to this study, based on the importance, the three main component of innovation success in defense industries are opportunity creation for future wars, responding to army current needs, and gaining economical profits.https://www.behboodmodiriat.ir/article_42835_77dd1e39a455f1c57e984f7fe30b59b9.pdfDefence Industries Training and Research InstituteJournal of Improvement Management2251-89917420131222Studying of Critical Success Factors of Manufacturing Industry Using the Knowledge Strategy - Case Study: Part of the Automotive IndustryStudying of Critical Success Factors of Manufacturing Industry Using the Knowledge Strategy - Case Study: Part of the Automotive Industry13916142836FAHosseinTaj AbadiAssistant Professor, Faculty of Management and Industrial Engineering, Malek Ashtar University of Technology, Tehran, Iran.Mohammad RezaShojaeiAssistant Professor, Faculty of Management and Accounting, Shahid Beheshti University, Tehran, Iran.Mohammad AliNajafi YarandiMSc student of Industrial Management.Journal Article20170205The current trend toward competitive markets in the country and entering the field of international trade (WTO) makes with the turbulent environment business, companies can make is to the survival and growth, according to his abilities, environmental conditions (market) and technological developments, choose different strategies .For organizations active state is required to identify facilities, opportunities and environmental threats, and targeted programs with the highest possible productivity gain from the opportunities available .Future success in challenging markets, requires enough knowledge and preparation necessary for informed and rapid response. Each enterprise development strategy based on environmental studies of the internal and external firm is developing. In this sense, environmental SWOT analysis tool to match the strengths and weaknesses within the organization with the opportunities and threats to its environment .From the perspective of this model a good strategy, strengths and strategies that maximize the opportunities and weaknesses and to minimiz threats. This paper has tried according to the theoretical research framework based on theoretical principles of strategic planning (for general) and through the strategic planning model, SWOT (specifically), a private company making car parts, identifying critical success factors to help companies evaluate matrix of internal and external factors, the current position in the industry through this model and determine the appropriate strategy to be presented.The current trend toward competitive markets in the country and entering the field of international trade (WTO) makes with the turbulent environment business, companies can make is to the survival and growth, according to his abilities, environmental conditions (market) and technological developments, choose different strategies .For organizations active state is required to identify facilities, opportunities and environmental threats, and targeted programs with the highest possible productivity gain from the opportunities available .Future success in challenging markets, requires enough knowledge and preparation necessary for informed and rapid response. Each enterprise development strategy based on environmental studies of the internal and external firm is developing. In this sense, environmental SWOT analysis tool to match the strengths and weaknesses within the organization with the opportunities and threats to its environment .From the perspective of this model a good strategy, strengths and strategies that maximize the opportunities and weaknesses and to minimiz threats. This paper has tried according to the theoretical research framework based on theoretical principles of strategic planning (for general) and through the strategic planning model, SWOT (specifically), a private company making car parts, identifying critical success factors to help companies evaluate matrix of internal and external factors, the current position in the industry through this model and determine the appropriate strategy to be presented.https://www.behboodmodiriat.ir/article_42836_e14601b19b804b49c4022a1dd205554e.pdfDefence Industries Training and Research InstituteJournal of Improvement Management2251-89917420131222Developing an Appropriate Decision-Making Model under Organizational Crises Using MCDM Techniques, ANP. Case Study: National Iran Oil Products Distribution Company (NIOPDC), FarsDeveloping an Appropriate Decision-Making Model under Organizational Crises Using MCDM Techniques, ANP. Case Study: National Iran Oil Products Distribution Company (NIOPDC), Fars16318242837FAAliRabieiAssociate Professor, Payame Noor University, Tehran, Iran.Mohammad TaqiAminiAssociate Professor, Payame Noor University, Tehran, Iran.A'zamSarafraziMSc in Executive management, Payame Noor University, Tehran, Iran.Journal ArticleMajor decision-makings are always crisis requirements at the first moments which the more management’s decision making speed is the more will be the speed of crisis control. Since every organization is exposed to various crises and National Iran Oil Products Distribution Company is no exception to this issue, this study aimed to develop an appropriate decision-making model under organizational crises using MCDM tecniques. This study is an applied research and in terms of nature and method it is a descriptive - survey research. Since the ANP method was used in this study, statistical sampling techniques are not relevant and the experts were only selected as the sample for inferential statistical tests. Expert questionnaire and field study were used to collect data. In this study, content validity was used to investigate the validity of the questionnaire and the inconsistency rate of comparisons was calculated to assess the reliability of expert questionnaire. The Delphi technique was used to identify the most important criteria affecting the crisis and ANP was used to examine the priority of criteria. Super Decision software and Excel application were used to analyze specialized data. This study had two major findings; the first finding was to select an appropriate model for decision making under crisis, which was determined with reference to the results of calculations. The second finding of this study was to identify criteria affecting crisis, prioritize them, and analyze interdependencies between them. Finally, some implications were also suggested for the study Company and future researchers.Major decision-makings are always crisis requirements at the first moments which the more management’s decision making speed is the more will be the speed of crisis control. Since every organization is exposed to various crises and National Iran Oil Products Distribution Company is no exception to this issue, this study aimed to develop an appropriate decision-making model under organizational crises using MCDM tecniques. This study is an applied research and in terms of nature and method it is a descriptive - survey research. Since the ANP method was used in this study, statistical sampling techniques are not relevant and the experts were only selected as the sample for inferential statistical tests. Expert questionnaire and field study were used to collect data. In this study, content validity was used to investigate the validity of the questionnaire and the inconsistency rate of comparisons was calculated to assess the reliability of expert questionnaire. The Delphi technique was used to identify the most important criteria affecting the crisis and ANP was used to examine the priority of criteria. Super Decision software and Excel application were used to analyze specialized data. This study had two major findings; the first finding was to select an appropriate model for decision making under crisis, which was determined with reference to the results of calculations. The second finding of this study was to identify criteria affecting crisis, prioritize them, and analyze interdependencies between them. Finally, some implications were also suggested for the study Company and future researchers.https://www.behboodmodiriat.ir/article_42837_9d2a94578afaf9d49c96a8251a313683.pdf